Certified Lean Practitioner in London

Course Outline

Module 1: Managing and Building Lean Teams

• Managing Teams 
• Work Cells
• Lean Management
• Self-Managed Team Philosophy
• The Lean Manager and the Self-Managed Team
• Personality Styles
• High Performing Teams (HPT)
• Autonomous HPTs
• High-Performance Challenge

Module 2: Visual Management

• Introduction to Visual Management
• Guidelines for Visual Management
• Cell Information Boards

Module 3: Advanced VOC

• Advanced Intelligence Methods
• Ways of Gathering the VOC
• Intelligence Gathering: Top Tips
• Critical to Quality Trees
• CTQ Trees in Action

Module 4: Lean Metrics

• What is Lean Metrics?
• Metrics Drive Behavior
• Choosing the Right Metrics
• Things to Consider When Selecting Metrics
• Useful Metrics
• First and Second Projects Metrics
• Key Metrics

Module 5: Process Measurements

• What are Lean Process Measurements?
• Two Top-Level Measures
• The Four Sub-Metrics
• Calculating OEE and TEPP
• OEE is Not a Magic Number
• First Time Quality
• Rolled Throughput Yield (RTY)
• Work in Progress
• Completed Orders Metrics
• Delivery Metrics
• Warranty Metrics
• Customer Feedback Metrics
• Reporting Metrics
• Aims of Data Collection
• Key Performance Indicators
• List of Criteria for a Good Measure
• Gauge R and R
• Measurement System Resolution
• Brief Description of Data Collection Planning
• Five Steps of Data Collection Process
• Frequency and Sample Size

Module 6: Total Productive Maintenance

• TPM in a Nutshell
• Goals
• The Benefits of TPM
• What to Focus On
• TPM Maturity Levels
• TPM Health Check (Capability Assessment)
• Implementation Structure of TPM
• Establish Infrastructure
• Eliminate Top Issues
• Training
• Conduct Autonomous and Planned Maintenance
• Design Maintenance Prevention

Module 7: Process Levelling

• Process Levelling
• Process Levelling (Theory)
• Process Levelling: Demand Management
• Resource Scheduling: Simon’s Coffee Bar
• Theory of Constraints
• Process Levelling in the Office
• What is the Minimum Cycle Time for a Form?

Module 8: Value Stream Mapping

• Process Maps
• Process Map Levels
• What is a Value Stream?
• Value Stream Maps
• Creating the “As Is” VSM
• Investigating and Understanding the Process
• Creating a VSM: Process Borders Definition
• The Square Wave
• Creating an Improved Process
• Steps for Building a Value Stream Map