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+442036084550As a customer you have full right to reject any item which has a defect. Even a small fault in manufacturing can cause a permanent loss of a customer and trust in brand name. Whatever field of business you are in- whether it is manufacturing, engineering, utilities or construction there would always exist a need to produce almost perfect product. Lean Six Sigma training addresses the issue of rectifying any error which may occur in the business.
An entrepreneur has to ensure that customer is always satisfied. Being aware of what a customer needs lays the foundation of design of the product. A perfect balance between needs of a customer and the business organisation has to be maintained. A trust between them is established by the quality of the product. A manufacturer ensures an error free product and a customer buys this near perfect product from the market. Six Sigma training ensures that yield and capability of the company are maximised. The voice of customer makes Six Sigma a methodology of management. This is the reason many business professionals are seeking Six Sigma training.
Six Sigma as a measure gives near perfection. Standard deviation is a measure of central tendency. This is a bell shaped curve. A vertical line drawn from the peak of the bell to a calibrated scale at its base represents the mean of a data. A deviation to the left or right of this line is the standard deviation from the mean and is represented by a Greek symbol sigma. Six times sigma means on an average, on scale zero to one you are almost nearing one which means almost perfect. In other words the items which fall short of minimum acceptable limits of quality specification and those that exceed the upper limit are called defects. Achieving a figure of having only 3.4 defects in a yield of million is the measure of perfection of Six Sigma. Thus the name Six Sigma is a brand name and Six Sigma course teaches you about precision in business processes.
Any leader has to be aware of the market and latest trends. Keeping oneself isolated is sure to lead one to doom. History teaches you the dangers of being isolated. Jimmy Carter was isolated by his staff. Nixon was not kept informed about the dangers or the consequences of the Watergate break-in. President Johnson did not have a clue about the public opinions and feelings about Vietnam until it was too late. Listening to the voice of a customer as far as a manufacturer is concerned, is a vital issue covered in Six Sigma courses.
Enrol for Six Sigma training and make your organisation march ahead by winning customers due to its top quality product. Also, Six Sigma course is equivalent to doing a full management degree since the blend of Six Sigma as a metric and as a methodology qualifies it as such. This is the strength of Six Sigma training.
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