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+442036084550The Six Sigma theme is based on customer satisfaction. Once you know what a customer wants then the next step is to find out the ways to deliver what they want. The answer lies in improving the processes your company uses to generate the services and products you sell. Six Sigma training trains you to discover the methods of improving processes in your organisation.
An American statistician, Dr W Edwards who led the quality movement in Japan firmly believed that 85% of faults were due to the defective process and only 15% due to an individual’s mistake. He followed this 85/15 rule all his life but in the last few years of his life, he admitted that maybe he was wrong about 85/15 rule. It should have been 96/04 rule. In other words, the processes are responsible for most of the quality problems and not the person. Six sigma training teaches you all about identifying a defect in the process.
You would have noticed that whenever something goes wrong people use their experience and trial-and-error method to come up with a solution to the problem. Lean Six Sigma changes this methodology by laying stress on documenting how work gets done, examining the flow of work between people or workstations and giving people knowledge and methods to constantly improve their work. Lean Six Sigma training will teach you different methods of process improvement.
The majority of process improvement work falls in one of these two categories viz to eliminate variation and improve process flow and speed. Six Sigma certification enlightens you to the meaning of sigma. It is a Greek word used in statistics to stand for the amount of variation seen in a process, in a set of data or anything that is measurable. Everything in this world varies. The important thing to note is the way it varies. If it varies within the acceptable limits of standards set by the customers we say that there is no defect. If it varies lees or more than prescribed acceptable standards then it is a defect. When we say Six Sigma it means that 99.99966% yield is fit enough to be sold in the market. That is almost approaching 100%. It means there is zero defect yield of a product or a service. This is the beauty of Six sigma and you learn it in detail doing Six Sigma certification.
Six Sigma training will train you to analyse how the workflows through the process. You analyse the handoff from one workstation to the other. You study the physical path that the work follows in an office or on the floor of a factory and you will be able to identify the defect in the process. Thereafter, by applying DMAIC technique you will be able to rectify the procedural flaws. Six Sigma course will help you get rid of the waste in the process and even come up with an innovation to launch a new process or a product.
Six sigma reigns supreme in process improvement and it is for you to do Six Sigma certification to scale the heights of professionalism.
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